Prep & Connect
Book your slot and make sure the vehicle is washed, accessible, parked in good daylight and located where a stable 4G/5G or Wi-Fi connection is available.
Live Video PDI
Instant Peace of Mind, No Matter Where Your Car Is.
Can't be at the dealership? We guide you through a structured Live Video Call PDI so you can inspect key vehicle details remotely before accepting delivery.
Guided inspection in approximately 30 minutes.
~30 Minutes
Guided Live Inspection
Expert Guidance
Step-by-Step Assistance
Before Delivery
Inspect Before You Accept
LiveRemote PDI is designed for customers who cannot be physically present at the vehicle location.
It allows our expert to guide you through important visual and functional checks using your smartphone camera and microphone.
Some physical, diagnostic and measurement-based checks require an in-person inspection.
Process
How Your Live Video PDI Works
Guided Live Inspection
Our expert connects with you through a video call and guides the phone camera step-by-step through the vehicle.
Get Your Assessment
Receive an immediate verbal summary of the observations, including visible concerns that should be discussed with the dealer before proceeding with delivery.
Tool-Free Inspection
7 Important Areas We Can Check — Using Just Your Phone
No special equipment is required on the customer side. Our expert guides you through the inspection using your smartphone camera and microphone.
Card 01
Identity & Mileage
- VIN / Chassis verification
- Instrument cluster
- Odometer reading
- Vehicle identification details
Card 02
Exterior & Paint
Use guided viewing angles and a 45-degree reflection walk to look for visible scratches, dents, panel inconsistencies, paint imperfections and possible signs of repainting.
Note: Visual inspection cannot measure paint thickness remotely.
Card 03
Tyres & Wheels
- Tyre condition
- Visible damage
- Brand/model consistency
- DOT/manufacturing markings where readable
- Wheel/rim condition
Note: Not every DOT code can be read clearly through a video call.
Card 04
Lighting & Exterior Functions
- Headlights, tail lights, indicators
- Brake lights and reverse lights
- Fog lights where applicable
- Mirrors, wipers and washers
Card 05
Engine Bay / EV Drive System
- ICE: engine bay visual inspection, fluid levels where visible, visible leaks
- ICE: cold-start observation where practical, unusual sounds
- EV: motor/drive-system area where visible, warning messages
- EV: visible charging-port condition and EV-specific exterior checks
Note: A live video call cannot diagnose internal engine or motor problems.
Card 06
Cabin & Electronics
- AC operation and infotainment
- Instrument cluster and dashboard warning lights
- Windows, central locking, horn, switches
- Interior lights, cameras/sensors where practical
Card 07
Boot / Accessories / Documentation
- Spare wheel, tool kit, emergency equipment
- Charging cable / EVSE where applicable
- Both keys and visible dealer-promised accessories
- Basic vehicle documentation available for verification
Technique
Why We Ask You to Move the Camera at 45°
Straight-on viewing can hide subtle surface irregularities. Angled reflections can make dents, ripples, scratches and paint inconsistencies easier to notice.
Audio Observation
Listen, Don't Just Look.
ICE Vehicles
During a suitable cold-start observation, you may be guided to capture:
- Rough idle
- Unusual ticking
- Belt noise
- Abnormal knocking
- Other unusual sounds
Audio observations through a smartphone can help identify obvious unusual sounds, but they are not a substitute for professional mechanical diagnostics.
Electric Vehicles
EVs do not have an ICE engine. The inspection focuses on relevant warning messages, drive-system behaviour and observable sounds where applicable.
Buying an EV?
Your EV Needs a Different Kind of Visual Check.
Electric vehicles rely on high-voltage batteries, battery management systems, charging hardware, power electronics and software-controlled systems.
- Charging port condition
- Charging cable / EVSE where applicable
- Visible battery/underbody damage
- Warning messages
- Instrument cluster alerts
- Drive-system warnings
- Regenerative braking settings where visible
- 12V battery-related warnings where visible
- Software/electronic functions
- Cameras and sensors
- Interior electronics
A Live Video Call PDI cannot perform BMS diagnostics, battery State of Health measurement, cell-level analysis or high-voltage system diagnostics. Those checks require appropriate EV diagnostic equipment and may require an in-person inspection.
Need a Full EV PDI?
Our in-person EV inspection uses EV-capable diagnostic equipment.
Outcome
What You Get After the Call
- Immediate verbal summary
- Key observations
- Visible defect discussion
- Questions to raise with the dealer
- Recommendation on whether further physical inspection is advisable
Transparency
Know the Limits of a Video PDI
A live video inspection is designed to identify visible and functional concerns remotely. Some checks cannot be reliably completed through a smartphone camera.
Not available remotely
- Paint thickness measurement
- OBD / ECU diagnostic scan
- EV BMS diagnostics
- Battery State of Health measurement
- Cell-level battery analysis
- Physical underbody inspection
- Lift-based inspection
- Torque measurements
- Detailed mechanical testing
- Hidden structural inspection
- Internal component inspection
For these requirements, choose our full physical PDI service.
Book Full Physical PDIComparison
Video PDI vs Full Physical PDI
Live Video Call PDI
Best for
- Outstation customers
- Urgent deliveries
- Customers unable to visit
- Quick remote verification
- Visual and functional checks
Includes
- Guided camera inspection
- VIN / mileage
- Exterior
- Paint appearance
- Tyres
- Lights
- Interior
- Electronics
- Boot / accessories
- Verbal assessment
Full Physical PDI
Best for
- Customers who want deeper inspection
- Paint-depth measurement
- OBD diagnostics
- Detailed mechanical inspection
- Underbody inspection
- EV diagnostic equipment where applicable
Not Sure Which One You Need?
Talk to Sure Drives PDIVideo PDI is an additional layer of verification — not a guarantee that the vehicle is completely defect-free.
Our expert will document and communicate observable concerns so you can make a more informed decision before accepting delivery.
Quick Inspection. Clearer Decision.
Book a guided Live Video PDI before you take delivery.
Limited-Time Offer
Current Price
₹2,000
Previous Price: ₹2,500
Live Video Call PDI · Approximately 30 minutes
Preparation
Must-Haves for a Successful Video PDI
- Stable 4G/5G or Wi-Fi connection at the vehicle location
- Smartphone with working camera and microphone
- Someone available at the dealership to hold and move the phone
- Vehicle must be washed and clean
- Vehicle should be parked in open, bright daylight
- Both original car keys should be available
- VIN / Chassis Number should be ready
- Vehicle should be accessible from all sides
- Dealership permission for a third-party guided inspection should be confirmed
- For ICE vehicles, arrange a cold-start inspection where practical and safe
Good preparation directly affects the quality of the remote inspection.
Read the Complete Before-Booking SOPBooking
Schedule Your Live Video PDI
Share a few details and we will confirm your slot on WhatsApp.
FAQ
Live Video PDI Questions
It is a remote, expert-guided visual and functional pre-delivery inspection performed through a live video call, where our expert directs your smartphone camera around the vehicle before you accept delivery.
A guided inspection usually takes approximately 30 minutes, depending on the vehicle, connectivity and access at the location.
No. A smartphone with a working camera and microphone, plus a stable 4G/5G or Wi-Fi connection at the vehicle location, is enough.
We can guide you through angled reflection viewing to look for visible scratches, dents, panel inconsistencies and possible signs of repainting. This is a visual assessment only.
No. Paint-depth measurement requires physical equipment and an in-person inspection.
No. Live Video PDI does not replace an in-person diagnostic scan.
We can guide you through visible EV-related checks, charging-port condition and warning messages. BMS diagnostics, battery State of Health and cell-level analysis require appropriate EV diagnostic equipment and are not performed through a standard video call.
Our expert will communicate the observed concern during the call, explain what it may indicate, and recommend what you should discuss with the dealer or whether a physical PDI is advisable before delivery.
The customer should confirm dealership permission and access before booking. Sure Drives PDI cannot guarantee dealership access.
Yes. A person at the vehicle location should ideally be available to move the phone as guided by the inspector.
Can't be there? Be there live.
Don't Sign the Delivery Papers Blind.
Can't be at the dealership? Join us live and inspect the important details before you accept the car.
Before you accept delivery, know what you can see.